Terms & Conditions

Terms & Conditions


Your understanding of our Terms & Conditions will help to ensure that you get the best possible service available. Terms (in the form of a Customer Agreement) are issued to prospective customers before any work is undertaken.

Reduced Rate Offers ..

Reduced-rate website design services are ONLY offered to organisations that qualify.

These are usually small community organisations or business start-ups.


Reduced-rate websites are limited to 8 pages and up to 35 hours design time for a one-off flat rate fee of £225.00 for our administrative / design costs – anything in excess of these limits will incur charges at the rates listed with this package. 


See our detailed Terms & Conditions here ..


Budget websites are based on fixed theme designs with limited user / visitor facilities. We do not compromise quality or service for budget web development, but there will be limitations to the scope of design flexibility and features for customers using this package.

Security Deposits

A deposit of 20% of estimated total fees (or 50% for reduced rate budget packages) is required prior to any design work being undertaken. The deposit may be up to 30% of the projected costs for sites valued at £1,000 or over.

Ask for more information as part of our consultation process.


Deposits are deducted from any final invoices – where there is any unused balance, this is credited back to the client.

Consumer Notices

Our Terms & Conditions constitutes a binding consumer agreement requiring all parties to conform to UK laws relating to shopping from home and fair trade. This does not affect your Statutory Rights.

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Safe Purchasing

For information about online purchasing visit the websites listed below:

Shop Safe Online | Get Safe Online | Office of Fair Trading

Solid Customer Support

We take great pride in delivering a high quality of customer courtesy and care at all times.

Secure Payments

We use Stripe, PayPal and GoCardless to ensure secure online billing and transactions.

Resource Management

Our customers can review purchases, access invoices and web-files securely online 24/7.

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