Your understanding of our Terms & Conditions will help to ensure that you get the best possible service available. Terms (in the form of a Customer Agreement) are issued to prospective customers before any work is undertaken.
Reduced-rate website design services are ONLY offered to organisations that qualify.
These are usually small community organisations or business start-ups.
Reduced-rate websites are limited to 8 pages and up to 35 hours design time for a one-off flat rate fee of £225.00 for our administrative / design costs – anything in excess of these limits will incur charges at the rates listed with this package.
Budget websites are based on fixed theme designs with limited user / visitor facilities. We do not compromise quality or service for budget web development, but there will be limitations to the scope of design flexibility and features for customers using this package.
A deposit of 20% of estimated total fees (or 50% for reduced rate budget packages) is required prior to any design work being undertaken. The deposit may be up to 30% of the projected costs for sites valued at £1,000 or over.
Ask for more information as part of our consultation process.
Deposits are deducted from any final invoices – where there is any unused balance, this is credited back to the client.
Our Terms & Conditions constitutes a binding consumer agreement requiring all parties to conform to UK laws relating to shopping from home and fair trade. This does not affect your Statutory Rights.
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Safe Purchasing
For information about online purchasing visit the websites listed below:
We take great pride in delivering a high quality of customer courtesy and care at all times.
We use Stripe, PayPal and GoCardless to ensure secure online billing and transactions.
Our customers can review purchases, access invoices and web-files securely online 24/7.
“We are very grateful for the ongoing support provided by the First Stop design team. There is no way we would have been able to provide the level of online resources that we do without their input and generosity.
Kushi Amlak-Sakhu
4WardEverUK
“Tippa, Zinzi and Larry are amazing. Their support means that with very limited time to spend managing our website, I can rely on their support packages to help keep our website updated, secure and compliant”
Marcia Lewinson
WAITS Action
“First Stop Web Design have provided backup support to the National Memorial Family Fund ever since its inception in 2015. We are hugely grateful for their ongoing support, assistance and technical advice”
Jaki Miller
Memorial Family Fund
First Stop Web Design is a Community Collective - Established in 2004 : Some rights reserved - Supported By Naphtali & Associates
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