First Stop Help

 Tech Information & Enquiries

First Stop Web Design’s Help Desk, Q&A, DIY and ticketing service is FREE and available 24/7 online to all enquiring and existing customers. Get answers to many frequently asked questions.

Service Limitations ..

Important Note: Whilst we cannot guarantee an immediate response to tickets submitted we will normally respond within 24 to 72 hours. Low priority enquiries may take up to 3 days for a full response.

This service does not replace our website management packages.

Disclaimer Notice

First Stop Web Design does not share your personal information with third parties in part or whole (except email addresses where consented in member only or comments facilities as stated below). Such information is stored on a password protected computer in read-only files and is not held on paper documents.


First Stop Web Design has taken all reasonable measures to ensure that the contents of our Knowledge Base are accurate. It should nonetheless be noted that visitors who use this service and rely on any information contained within it, do so at their own risk.


Not all content within the Knowledge Base will originate from First Stop Web Design unless stated, and we cannot always guarantee that such information will be accurate, complete or up-to-date.

Click here for First Stop Help Desk

Solid Customer Support

We take great pride in delivering a high quality of customer courtesy and care at all times.

Secure Payments

We use Stripe, PayPal and GoCardless to ensure secure online billing and transactions.

Resource Management

Our customers can review purchases, access invoices and web-files securely online 24/7.

Interested in our services? We’re here to help!

We want to know your needs to develop the best and most economical project for your organisation. Your satisfaction is our aim. 

Get in touch today : Click here
Share by: