Fixed-24-Support : 365 Budget Pack
Offers up to 8 hours of design & technical support including monthly maintenance & reports (where applicable).
Fixed monthly or quarterly fees are applied to our packages.
Service suitable for small and medium sized organisations and enterprises.
Our Flexi-Credit Top-Up option is available as an alternative
Up to 1.5 hrs monthly maintenance & reports (where applicable)
Up to 6.5 hrs design, updates & troubleshooting. *
Package Fee £35.15 per month
(Via Direct Debit / PayPal Debit)
£105.45 per quarter
£421.80 per year
* A ‘support package’ is a single purchase as priced above. The flexible terms outlined above also apply.
Up to (4) four support packages can be purchased at any time and refunds apply in any circumstances as set out in the service agreement.
We send annual service renewal reminders to customers using this package.
The Fixed-24-Support package can only be applied to a single website and its associated resources (e.g. social media profiles).
Pay-As-You-Go Option
available with this package
(By Direct Debit, PayPal Debit)
Note: Payments are protected under the Direct Debit Guarantee. See details here
Support & maintenance
Credit deductions
The standard monthly charge for this package is
£35.15 per month.
Other requests
Other detailed work (e.g. theme upgrades, update
of pages, new software etc) is carried out only at
your request within the designated hours set out
for this package.
We take great pride in delivering a high quality of customer courtesy and care at all times.
We use Stripe, PayPal and GoCardless to ensure secure online billing and transactions.
Our customers can review purchases, access invoices and web-files securely online 24/7.
“We are very grateful for the ongoing support provided by the First Stop design team. There is no way we would have been able to provide the level of online resources that we do without their input and generosity.
Kushi Amlak-Sakhu
4WardEverUK
“Tippa, Zinzi and Larry are amazing. Their support means that with very limited time to spend managing our website, I can rely on their support packages to help keep our website updated, secure and compliant”
Marcia Lewinson
WAITS Action
“First Stop Web Design have provided backup support to the National Memorial Family Fund ever since its inception in 2015. We are hugely grateful for their ongoing support, assistance and technical advice”
Jaki Miller
Memorial Family Fund
First Stop Web Design is a Community Collective - Established in 2004 : Some rights reserved - Supported By Naphtali & Associates
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