Fixed-24-Support : 365 Budget Pack
Offers up to 8 hours of design & technical support including monthly maintenance & reports (where applicable).
Fixed monthly or quarterly fees are applied to our packages.
365 Budget Support Summary ..
Service suitable for small and medium sized organisations and enterprises.
Our Flexi-Credit Top-Up option is available as an alternative
Up to 1.5 hrs monthly maintenance & reports (where applicable)
Up to 6.5 hrs design, updates & troubleshooting. *
365 Budget pack conditions
Package Fee £35.15 per month
(Via Direct Debit / PayPal Debit)
£105.45 per quarter
£421.80 per year
* A ‘support package’ is a single purchase as priced above. The flexible terms outlined above also apply.
Up to (4) four support packages can be purchased at any time and refunds apply in any circumstances as set out in the service agreement.
We send annual service renewal reminders to customers using this package.
The Fixed-24-Support package can only be applied to a single website and its associated resources (e.g. social media profiles).
Spread the cost monthly
Pay-As-You-Go Option
available with this package
(By Direct Debit, PayPal Debit)
Note: Payments are protected under the Direct Debit Guarantee. See details here
The service & payments
Support & maintenance
- Spreading the cost over four quarterly periods
- Easier budgeting of your annual website costs
- Website security email alerts will be managed by us on your behalf
- Management or quality control of your staff or associates submitted content
- We will undertake update of pages at your request (including specialist pages e.g. tables + Box.net downloads)
- Optional MailChimp newsletter set-up and website / social media synchronization
- Management of SPAM and suspicious login or registrations will be carried out by our team on a monthly basis or as the need arises
- Maintenance and updating of plugin software will be carried out by our team on a monthly basis or as the need arises
Credit deductions
The standard monthly charge for this package is
£35.15 per month.
Other requests
Other detailed work (e.g. theme upgrades, update
of pages, new software etc) is carried out only at
your request within the designated hours set out
for this package.
Solid Customer Support
We take great pride in delivering a high quality of customer courtesy and care at all times.
Secure Payments
We use Stripe, PayPal and GoCardless to ensure secure online billing and transactions.
Resource Management
Our customers can review purchases, access invoices and web-files securely online 24/7.
